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Claims Service

Homeowner, Condo & Renters

ANDOVER COMPANIES                                                                           (Cambridge Mutual, Merrimack Mutual, or Bay State Mutual)                            Please call 1-800-225-0770 or 978-475-3300.

CHUBB GROUP                                                                                              (Pacific Indemnity Co., Federal Insurance Co., Great Northern Insurance Co., or Vigilant Insurance Co.)                                                                                     Please call 1-800-252-4670 or click Chubb Group Claims.

COMMERCE / MAPFRE                                                                                (Commerce / Mapfre Insurance or Citation Insurance)                                  Please call 1-800-221-1605. You do not need your policy number the claims department can find your file with just your name and address or click Commerce Group Claims.

"FAIR PLAN"                                                                                           (Massachusetts Property Insurance Underwriting Assn.)                                      Please call 1-800-392-6108 (8am - 4pm Mon - Fri). After hours please call 617-732-3800 or 1-800-851-8972. You can also visit the Fair Plan's Claims website.

TRAVELERS                                                                                                 (Standard Fire Insurance Co., Phoenix Insurance Co., Travelers Indemnity Co., or Travelers Commercial Insurance Co.)                                                              Please call 1-877- 4 CLAIM 6 (1-877-425-2466) or visit the Travelers Concierge Claim Center located at: 5 Stergis Way, Dedham, MA 02026.




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